Store Policy
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The Price You See Is The Price You Pay! We don't play games with shipping and handling like some other companies! ALL prices quoted in our store include shipping and handling to anywhere in Continental U.S. so you always know up front what you are going to pay for any item we sell. We do charge a little extra for orders outside Continental U.S. but we inform you of the exact amount you will pay prior to shipping your order, so there are never any surprises! Unconditional Money-Back Guarantee! With only one exception, anything we sell to you is unconditionally guaranteed for 30 days from the date of purchase. The exception is (you guessed it!) the software, which may be returned (within 15 days from the date of purchase) only if unopened or exchanged for the same title if defective. The rest of our merchandise may be returned for a full refund or exchanged for other merchandise from our catalog. The only thing you will need to do is to hang on to your receipt! Convenient and Secure Payment Options! We understand that our customers need to have a choice of ways to place an order and a choice of payment options. So if you feel comfortable shopping on the Internet you may use our Secure Shopping Cart to place your order and pay with a Visa or MasterCard. If you would rather call-in your order, we will be happy to take your credit card number over the phone! However, we cannot ship your order until we get the payment, so if you need it really fast, online credit card payment is the way to go! Service: We're Here Today, Here Tomorrow! Unlike some other "dot.com" Internet companies, we are a small, real-world company that lives and dies by our good name. So if after so many years we are still in business (and doing really well) we must be doing it right. We are committed to providing our customers with that old-fashioned concept called "SERVICE", which is so hard to come by these days. And our customers are telling us that they like it! So we plan to be here for you for a long, long time, and to continue to provide the same level of Service our customers have come to expect from us. You can count on it! |
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